Unlike most car rental return areas where you get "checked in" in Bozeman you parked the car in a far off parking lot and walked back to the rental counter to return the key. In my confusion I did not do a last minute car check and inadvertently left my handicap placard hanging on the mirror. While staff admits seeing it hanging, cleaning staff threw it away. this was most upsetting. they should know better.
About QEEQ:10.0/10
Easyrentcars worked well. no problems there. And they were much more affordable than comparable web sites.
I checked and rechecked my confirmation and no where did it say it the car was from Hertz. Finally called the number and only then I figured it out from the message. And talking about calling I had a concern that I tried to contact Hertz about. I called 10 times over 3 days and left 2 messages. Never could get through, did not receive a call back.
Free upgrade to a bigger car was good although there was a big dent on one side. Inside cleanness could be improved. The staff was very kind. Drop-off was easy and convenient. Overall it was a good choice to rent from Budget.
Like: The staff were friendly and helpful Dislike: We booked a Kia Rio (or similar) and got a Kia Soul. The Rio looks more like a sedan while the Soul looks like a miniature station wagon. The Soul served our purpose but is not the most attractive vehicle in my opinion.
“Picked up the car in Bozeman, drove through Yellowstone National Park, then returned it at Salt Lake”
About AVIS:4.0/10
They provided a 7-seater Honda. The front windshield had a crack and the left side B-pillar was damaged. We requested a replacement but were told no larger vehicles were available.
“Three-Day Road Trip in Yellowstone National Park”
About Dollar:10.0/10
Picking up and dropping off the car was very convenient, with simple procedures. We returned the car early in the morning and just dropped the keys into a box at the airport, no vehicle inspection needed.
We picked up the car about half an hour early, but the rental company didn't inform us that we also had to return it half an hour early. As a result, we were charged for an extra day!!! Furthermore, even if we were late by half an hour, they should not have charged us for a full day!! The most critical issue is that the rental company gave no warning about this, extremely frustrating!
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C.Bates-Harris
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View more >Ives Cooper
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View more >K.Cadwell
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View more >Dislike: We booked a Kia Rio (or similar) and got a Kia Soul. The Rio looks more like a sedan while the Soul looks like a miniature station wagon. The Soul served our purpose but is not the most attractive vehicle in my opinion.
Lance Eipstein
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View more >Dislike: car was not washed
Nathan Thomson
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View more >Dislike: Nothing
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