After providing all the required pick-up documents, the front desk manager of the rental company refused to hand over the car, citing that the order was not placed in China. It was only after calling the Zuzuche customer service that they reluctantly provided the car. I'll never use this rental company again!
The young man was enthusiastic and thoughtful. He showed us several different cars of the same class and allowed us to choose based on our needs (mainly luggage space and interior space). There was no hard selling.
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