QUITO CAR RENTAL REVIEWS

nos cobraron 120 dolares mas por una asistencia en ruta la cual no era opcional y no use para nada por lo que el alquiler fue prácticamente el doble de lo que reserve en la pagina, de 144 dolares que era la reserva pague 256 dolares

I lost half day going to change the car, because it wasn’t the car i booked. it paid more money included insurance they forced me to take it.

I lost half day going to change the car, because it wasn’t the car i booked. it paid more money included insurance they forced me to take it.

El auto estuvo en pésimas condiciones. Deberían inmediatamente sacarlo de circulación. La bocina no servía ni el aire caliente. Les manifesté mi inconformidad ni no me resarcieron con nada. No puede entregar a quienes alquila un auto es terribles condiciones

When using a credit card for authorization, they didn't use a POS machine and insisted on the three-digit security code on the back of the card. Otherwise, they wouldn't let me pick up the car. This is the first time I've encountered such a thing after renting cars for so long! Couldn't contact the rental company! Had no choice but to give them the security code.

Normaly you ecxpect that a rentacar is in perfect mecanical conditions. So you dont check if there is water in the cooling system neither you check the tyres if they are still in good condition. I got a car with totally slick tires. That is absolutly criminal as beeing very dangerous. At the end of the rent they tried to deduct of my card some US$ 550 for the fixing for the poor exterior condition of the car. I protested. Europcar Ecuador is not a very serious partner for you in Ecuador. Must admit I had similar problem in Ecuador with Budget. Seems ecuadorian renters are not very serious.

Really best price! the renter tried all possible not to respect the price. Platform is ok and easy to handle.

Forced to buy expensive insurance, otherwise they wouldn't rent the car.

The rental company's representative aggressively pushed local insurance for $60 and threatened to cancel my order if I didn't purchase it. Even the customer service call from the rental platform wasn't answered. Terrible experience with the rental company. Thankfully, the rental platform covered this forced insurance for me. Very satisfied with the platform's service and serious attitude.

Good attitude, very punctual.