The rental location was not an office, and it took a long time to get the car delivered after contacting them by phone. For the return at the airport, the phone number left at the office was not answered. Eventually, we found the rental point's number and confirmed several times before the return was completed. The service was truly unsatisfactory.
Employee spoke Russian and nearly ZERO English. Car was filthy inside and outside - took photos. Huge recent dent on rear bumper. Was not informed how to open gas cap. Tank was only at 3/4 full. YOU try filling a tank to match 3/4 full!!! So, you got a tank with more gas than I was rented. So disappointed I have made a note to not ever rent from you again!
Very convenient walking distance from the airport to the rental store. However, since it was a weekend, I was charged an extra 40 euros. They just told me it was a new car, handed me the keys, and said the car was in the parking lot without even accompanying me to check it.
The car was very new and the staff was very friendly. When returning the car in Tallinn, the young man who picked up the car contacted us, came directly to the hotel to inspect the car, and took it back. Very warm and thoughtful, and gave us a ride to the port on the way.
“The whole rental experience couldn’t have been any better. Easy !”
About GREEN MOTION:10.0/10
Quick , counter staff young lady was extremely helpful, efficient and had great English language skills.
The large van was perfect for our Extended family of 5 . You can well imagine how much luggage we had since I was the only male. Everyone had room to stretch out and driving it was easy. We all commented on its spaciousness,and comfort!
About QEEQ:10.0/10
We did a quick drop off and saw no one . Since there was no damage and the van was clean it worked for us. An appearance of a staff member for a few minutes upon departure might help. Great rental provider . Will use you again! Thanks .
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