Longer wait on collection than expected but there were two customers to be dealt with prior to me. Vehicle had a couple of scratches but nothing significant and had sand on the floor mats, again not significant.
About QEEQ:10.0/10
Very easy, I had confidence that the booking was good.
We don't speak Chinese so we didn't really talk but he took us through a very simple process and we got the car quickly!
The only problem was on the return we could not find our way to the ally that takes the car back to where we picked it up. Traffic was terrible so each failed attempt took several minutes to try again. But the agent took the car where we managed to leave it even if not at the shop.
“Very happy time in Taiwan and glad to book with QEEQ.”
About IWS:9.0/10
The car is very good. The check in service staff was helpful and able to provide with little details.
The checking out staff is however less helpful and overcharged me for 2 minor issues. 1 is the a slight scratch at the bottom of the bumper and the 2nd is a dent near front passenger door caused by another car parked next to me and had already disappeared. He insisted that I caused the damage because i did not report to police which I do not know how since I did not even noticed the dent until much later. He charged me 4800NT for a damage that can probably be fixed with less than halft the cost and because I have to catch the flight back, I agree to settle so that we can move on.
Anyway, I need QEEQ help to recover the ridiculous amount.
About QEEQ:9.0/10
Very good, except that if QEEQ can take care of the insurance better for those who puchased the premier package, it will be fantastic.
When I picked up the car, IWS make it clear that I have to be responible and paid up front for any incident. I find this troublesome.
“Local Car Rental Company better than international rental companies!”
About IWS:10.0/10
The entire process went very smoothly, and we feel it is important to use and support a local car rental company over an international brand. The car was very clean and good on gas mileage.
can't complain much about the car since its a compact car. but it feels like wanting to veer to the right usually. saw some models they had but not on QEEQ platform. The driver who picked us up from the airport To Chailease was friendly.
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