Very happy time in Taiwan and glad to book with QEEQ.

Dunbar

Taiwan(China)

Reviewed: Thu, Jan 12, 2023

About IWS: 9.0 /10

The car is very good. The check in service staff was helpful and able to provide with little details. The checking out staff is however less helpful and overcharged me for 2 minor issues. 1 is the a slight scratch at the bottom of the bumper and the 2nd is a dent near front passenger door caused by another car parked next to me and had already disappeared. He insisted that I caused the damage because i did not report to police which I do not know how since I did not even noticed the dent until much later. He charged me 4800NT for a damage that can probably be fixed with less than halft the cost and because I have to catch the flight back, I agree to settle so that we can move on. Anyway, I need QEEQ help to recover the ridiculous amount.

About QEEQ: 9.0 /10

Very good, except that if QEEQ can take care of the insurance better for those who puchased the premier package, it will be fantastic. When I picked up the car, IWS make it clear that I have to be responible and paid up front for any incident. I find this troublesome.

Reply by Qeeq:
Thank you for your comment on our website. We will forward your feedback to our supplier. Please kindly reply our email to provide related documents. We will assist you to claim insurance. Thank you for your understanding and help.

IWS

Taiwan Taoyuan International Airport(TPE)

Taipei(China)

Taiwan(China)

Intermediate | Toyota Altis or similar

6 day rental

Relevant Reviews on IWS Taoyuan Branch

LipWoon

Taiwan(China)

8 day rental

Economy | Honda Fit or similar

IWS

Taiwan Taoyuan International Airport(TPE)

Taipei(China)

Taiwan(China)

Reviewed: Mon, Dec 18, 2023

About IWS: 10.0 /10

Rented a Honda Fit and car condition was excellent. Service is good. It's abit squeezy for 3 adults + 1 kid though. They even made a small booklet for 1st timer to explain the driving and parking rules in Taiwan (e.g never park along red line), to me, that was very very useful reference. Counter staff is also very helpful to go through once more about the rules in the booklet. Car return is also very efficiently done. The rental process is very pleasant!

About QEEQ: 10.0 /10

Encountered a problem during collection as the number to call (+886-3-3862555) doesn't work, always goes to a voicemail. Was stranded in the airport for a while. Luckily the Taoyuan airport information counter staff has a list of phone numbers and managed to locate the rental company (They found IWS via the phone number instead of QEEQ). And gave me a different toll-free number that WORKS!