good experience

good little car

Instructions on how to find it were not clear and really they should have someone at the airport with a sign at all times (our flight was delayed). There was a large additional fee for no-risk cover and the woman serving us did not explain it well - wish I could have known about that in advance. The fuel hold also was not removed and there was a huge queue. We were offered an upgraded car which was great, and we loved the vehicle.

staff at counter very pushy to purchase extra insurance even when i told her that I already had one

Like: very reasonable price.
Dislike: Although not pressed myself, a person picking up a car at the same time was subject to hard sell tactics over extra insurance.