Good

Waited over 1 hour to get my car. Need to have more people at the counter.

Counter staff were extremely helpful and efficient, and made the experience very pleasant. The vehicle was also better than expected, and made the trip much more enjoyable. I would highly recommend Advantage in future.

Easyrentcars.com provided the best price and although we were initially unsure, the rental process was easy and simple with no hidden costs or fees.

I waited an excessive amount of time to get my car. Over an hour and a half. The staffing was very poor. When lunch time came the counter help went from 8 people to three. They should have had replacementS. The rest of the experience was fine but I will have to really consider whether Irent from Advantage again.

Dislike: Waiting to pick up the car. There were two to three people working and a line of people out the door waiting. It took us at least 45 minutes to get to an agent.

Like: They were short staffed, but were pleasant.
Dislike: The long line wait!!!! Also, a piece inside the car kept falling down and hit my knee on it a few times.