Excellent

car was a little smaller than expected we have driven a Panda before and found this a spacious vehicle. we were given a Toyota Aygo and this was a lot smaller

Booked a Nissan Qashqai or similar, they did not have any cars in this category left (DISAPPOINTING) so they had to upgrade me to the next category which was NOT an upgrade at all, the 7 seater category and I got a DACIA Lodgy more like a work van, car was awful and very used, with many scuffs dents and scrapes. Eventually swopped for a Qashqai at another location a couple of days later as I had booked this car for a few weeks.

Good app good service, feel like the prices are higher now in-comparison to other providers

When I got to the counter, the young man who attended to me told me that what I had acquired was a franchise, that I had to put in an insurance. The one I had hired was not serving and if i had the amount they were going to hold me for 28 days.With a 3-year-old at 12 o't at night, I was cornered and had to buy the insurance. I was between the sword and the wall.

The staff on the counter were very abrupt and did not always understand what we were trying to say. The desk area to talk to the staff is ridiculously tight. You’re practically touching the people next to you.

I had a full coverage but they told me that I had nothing, which I had to pay 68 euro to pick up the car.