Excellent

Pretty good. Drove for five days without any issues.

The store charged additional fees unfairly, claiming that the Spanish driving license of the driver was less than 5 years old, and therefore charged more than 30 euros as per their website regulations. Fortunately, after seeking help from the rental car platform, it was confirmed that only drivers under 26 years old with less than 5 years of driving experience should be charged. The rental car platform quickly refunded us the fee.

Everyone needs to be careful, they force you to buy local insurance which costs an additional 180 euros, and charged me twice. I told the bank I only signed once, but the bank said there were two charges. When I went to the rental company, they claimed there was only one charge. Now I don’t know what to do. Renting a car for an extra 180 euros * 2, that's 360 euros, this is really expensive.

I paid on internet 31,85€ for a car rental for four days. When I arrived there, I was asked to add 125€ for insurance otherwise I shoud have paid a deposite of 1100€. It was written anywhere. Finally I paid 156€ for a car rental for 4 days It's incredibly expensive and dishonest.

On uplifting the vehicle it was found to be very under powered for the road conditions. Contact was made with Goldcar Alacanti who were very helpful in relation to changing the car. On attending the car hire at the airport we were provided with another vehicle that had dirty seats, scratches and body damage not highlighted on the approved documentation. The car required an activation code for the entertainment system, Goldcar were contacted regarding accessing the code and advised they would call back but never did. We were overall very disappointed with the after care service of Goldcar.