When picking up the car the guy at the counter painted a very scary picture of insurance situation and informed me that to be fully insured I need to purchase very expensive insurance. I know this is his job and everything he said was accurate but I found it very scary. And the whole process took too long.
When I dropped off I found the guy accepted it was rude. He dropped me off at the airport by double parking and gave me a "safety first" advice when I was going to get off from offside of the van. But because he double parked, the near side was equally dangerous.
We returned the car at 9:30 am, but no one was there. Called and were told someone would arrive in 10 minutes, but it took 30 minutes, almost causing us to miss our flight!
“EasiRent Dublin - Awful Experience. Damaged Car and rude staff.”
About Easirent:3.3/10
Awful experience with Easirent. They ask you to wait at Zone 14 in Dublin airport which is a bus stop. The airport staff told us they did not have a licence to be picking up from the airport and that the driver would be arrested on arrival. Took over an hour for the driver to arrive. The desk staff were very rude and the vehicle was covered in dents and scratches. They tried to force us into taking their insurance even though we had already insured via EasyRentCars.com. Awful experience. Do not use EasiRent DUBLIN AIRPORT.
The counter staff recommend us to book an insurance even when we have booked full insurance with Easyrentcars because they told us it won't cover everything. After our trip we have re-read all the information and we were perfectly covered so 100€ wasted...
Like: Excellent car condition, friendly staff, clear instructions, especially returning staff very friendly Dislike: Easirent should hold fuel deposit as charging to credit card incurred exchange rate loss for customer
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View more >Dislike: Easirent should hold fuel deposit as charging to credit card incurred exchange rate loss for customer