DUBLIN AIRPORT CAR RENTAL REVIEWS

It was a bunch of crap. I pre paid for a small car and they said they didn’t t have one because of st Patrick’s day. They then make me pay $80 over what I already paid for the car they switched me into. Normally when this happens I do not pay an up charge for the vehicle they want switch me into. I had no choice as this rental location required off site pick up from the airport and there were no other rental car companies near by. Felt totally taken advantage of. I don’t think they even applied my area payment to the rental. When I tried to dispute the charges I was made to feel as though take it or leave it. This was a terrible experience.

The car was in poor condition

Car advertised was toyota corolla or similar. The car I was given was a Opel Crossland. Fuel was not filled to the max. Windscreen wipers needed replacing. Tyre Pressure warning light came on after 1 day driving. No reverse camera. Unable to use a debit card to to secure insurance excess, had to pay for full insurance for complete duration. Only 1 staff member at desk on arrival, took a very long time to process pick-up.

Booking was smooth however car advertised is not what is given

1. The car provided was smaller than originally booked. 2. There was a small problem with the rental car, so we drove back the next morning to change the car, and the car we changed was more in line with the original reservation, but it was an older car. 3.Returning the car is very fast.

We arrived to collect the car at 10 minutes to midnight due to delays. We were charged €30 for “collection after midnight “ despite being in the vicinity for collection and in the que before the chargeable times

Counter staff helpful but took a while for form filling

Did not use the price protector

First car was in poor condition externally. Within 5 mins a warning light came on and I had to return it. Replacement car also had a tyre warning light come on within 30 mins of driving. Pick up from airport took over 30 mins Drop off - I had to wait in the dark for someone to move 3 cars after they checked mine before being taken to the airport. 2 days after drop off of the car where no issues were raised I couldn’t use my credit card - 2100 euro still held against it. Emailed easirent - no reply

I was happy with this vehicle hire - it all went well.

Nothing much to note. The whole process worked as planned, which is the main thing.

Super easy process, nice people. Rental car return is confusing at Dublin airport, but that’s an airport issue and not a Europcar issue.

Made getting the car super easy overall, found a really good price for the trip.

Great customer service, I would use them again

Very easy to use

See description of QEEQ, as both as bad as each other.

Reservamos un coche y nos dieron uno de gama claramente inferior que ni siquiera podía modificar la altura del asiento y eso es una putada para una persona de 2m. Luego el coche estaba destrozado por fuera llegándole a faltar un tapacubos. A la hora de proceder con la reserva resulta que como la tarjeta de crédito no esta a nombre de quien conduce no vale, lo cual no pone en las condiciones y te hacen pagar un seguro para utilizar la de debito o incluir a otra persona si tiene de crédito. Es decir, me acabo saliendo caro me siento estafado y no dudaría en impedir si alguien va a reservar. Además la atención de la persona que nos atendió fue horrible

They push high-priced insurance, and if you don't buy it, they freeze a 2000 Euro deposit. Be cautious if your credit limit is low. However, the deposit is refunded quickly; if you return the car during the day, they refund it immediately.

To not get the Europcars extended insurence as I feel it was way pricey then it should have been

No problems

No complaints

A long wait for shuttle bus on pick up. Staff at counter a little slow

worked well

was seamless. very pleased all round

it was all excellent. made the booking so much easier and great price!

There were many people picking up cars, I waited in line for an hour and then another 20 minutes for the car to be prepared. The car given was smaller than the one I booked, with only space for one 24-inch suitcase. I didn’t want to waste time arguing as I had an appointment. Overall, the car was in good condition and the Bluetooth connected quickly.

Car was new but clutch was not good making it tricky to drive. I drive all over the world and this was the worst I've experienced

Hard-sell on everything there is to hard sell on, threats of consequences if we didn't take their total cover insurance ("we always find something wrong when you return it otherwise"). It isn't my first time using them, and have mixed experiences so far, but this time took the biscuit. Oh, and the guy "helping" us claimed to be the manager - I hope not for the other employees.

Helpful and thoughtful throughout the process.