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EasyRent IN IRELAND are Superb! VERY friendly, helpful and considerate!

Reviewed: Sun, Feb 17, 2019
About Easirent: 8.7 /10
Nothing could have been better! The staff were all superb! In my heading, I stress "Ireland" as Easirent staff in the UK are, in my experience, a bunch of crooks! At Gatwick, after a 10 hour flight, I paid a "deposit" for a car I had already paid in full to rent, only to subsequently find they had charged me for an "Upgrade" to a Diesel car - which I didn't want or need - at more than the cost of the initial rental! At Heathrow, they refused to give me a car I had booked and paid for because I did not have any utility bills dated in the last 3 months proving I lived at my address in the UK? I had been away for 4 months, I pay my bills by direct debit so do not get paper bills and have my bank statements sent electronically so how on Earth could I comply with the VERY small print of their contract? I offered them my passport to HOLD against the rental, £20 000 to be blocked on my credit card as a deposit or for them to run a credit check on me. They refused - but kept my money anyway and ignored attempts to contact them afterwards! I got a taxi to Green Motion down the road and they gladly gave me a car without needing any supporting documents! Easirent Ireland MUST be a different company as the service there is fantastic and I would recommend them to anyone without hesitation! Just avoid Easirent in the UK!!!!
About QEEQ: 8.0 /10
Economy | Ford Fiesta or similar

Relevant Reviews on Easirent Dublin Airport

L.Hendy

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Economy | Ford Fiesta or similar
Reviewed: Sun, Jan 8, 2023
“No problems”
About Easirent: 9.0 /10
No problems
About QEEQ: 8.0 /10
No complaints

T.Maruna

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Intermediate | Ford Mondeo Estate or similar
Reviewed: Thu, Sep 26, 2019
“TERRIBLE !!!”
About Easirent: 2.0 /10
Tried calling 3 times for pick up at airport, each time no answer. I had to rent a car from a different agency after pre-paying Easirent.

R.ZABORNIAK

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Intermediate | Kia Optima or similar
Reviewed: Sun, Sep 22, 2019
“no documents provided, unacceptable !”
About Easirent: 7.6 /10
NEVER RECEIVED MY AGREEMENT - I asked several times, this is unacceptable! I was promised by the person at the counter that agreement will be sent next day! never was! I am still waiting, for the invoice as well.

J.Slocombe

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Economy | Ford Fiesta or similar
Reviewed: Sat, Jul 6, 2019
“Acceptable, but a Few Things Might Be Improved”
About Easirent: 7.0 /10
Counter staff were friendly and helpful, but I was not made aware of the a weakness in the model (Honda Jazz) - yellow tyre pressure light coming on, which was a worry, as I had no handbook. The car drove beautifully throughout. Maps (as well as the aforementioned handbook) might have been provided. The 2000 Euros (security) asked for at check-in was a shock. I am still awaiting the refund (I was told to wait at least fifteen days). I left my sunglasses in the car, and e-mailed to ask whether I could get them sent to me (with me paying the postage) a week ago , but no reply so far.

N.Dillon

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Mini | Fiat 500 or similar
Reviewed: Fri, Jan 25, 2019
“Cheap initial deal was deceiving because of the extras that needed to be paid. Lack of flexibility.”
About Easirent: 6.7 /10
When ordering it would have been better if the costs were more transparent. Drop off was totally unclear and directions were vague.

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