satisfactory

The car was a diesel that got very good gas mileage. The driver’s visor was broken when we picked up. Very satisfied with the service and car.

Easyrentcars was good. We didn’t hear of any price drops.

Even though we arrived late at night, and there were not many customers there, we had to wait in line and then at the desk for over an hour. The service was extremely slow, and not explanation was ever given for why it took so long. I would hate think what the experience would have been if it had been crowded. Also, we were surprised -- not in a good way -- that we were given a diesel car. Diesel is more expensive and not available at every gas station. This should be noted as a possibility in the rental process, just like manual transmission or any other unusual feature.

The first car we got was 5 years old we drove to the hotel and the next day had to return it as we were renting for two weeks and it was jumping ahead when I let of the brake. Customer service was excellent as they replaced it with an almost new car.

The car I received had poor brakes. They were squeaking loudly, and I felt unsafe. When I called to ask about service record on the car to find out when the last time the brakes had been serviced, they couldn't tell me. Very frustrating. I also asked to get a replacement car, and they told me to return to the airport the next day, but they could not guarantee me another car. Also quite frustrating. As it turned out, I did go to the airport and they were able to give me another car, but I lost several hours of an already brief vacation.

Great value, beat the others!