We were really not impressed with any aspect of the service we recieved.

It was very quick and easy. Great service. Great price and we got a new car. Overall very pleased!

Tried to discuss issues but they just were not interested! Only after I lodged negative feedback did they want to discuss - sorry - too late! Never will use again!!!!

staff were really excellent and the process smooth. The pick up was about 8 minutes walk form airport - and was told shuttle would take 15-20 mins to arrive so maybe not so good if mobility problems

On returning the car I stopped in Farrington to top up fuel when car wouldn’t start. Due to the car running out of Adblu I wasn’t able to start car. I called office which then was asjed to buy and topup Adblu. On doing this the car still didn’t start so RAC had to be called. This cause a lot of stress as I had a 6 mth, 4 year & 6 year old and a flight that day. This is something that should of been checked before hiring a vehicle.

Like: The company computer system crashed while doing the pickup paperwork. Staff were very apologetic and included a GPS for free as a compensation for having to wait.
Dislike: Office is a bit dingy and lacks any sort of customer comfort.