Cheap, but offsite, and a challenging rental process.
Janelle M.
United States
Reviewed: Tue, Mar 12, 2019
About Easirent:7.7/10
First, you have to find where to wait for the shuttle. It’s not obvious, and calling Easirent just took me through a phone tree and then no one ever answered-rang forever. Tried twice. Then you ride to the pickup spot with a somewhat surly driver, about 10 minutes. Then you wait in a very long line, with only 1 customer service agent, who is snippy and telling everyone they have to have proof of EVERY DETAIL of their personal auto insurance. Your card isn’t enough- need to show comprehensive, collision, and liability in detail, or they won’t rent to you. THEN you wait 15 minutes for a teenager to retrieve your car. And then you can go on your way. Car was nice and clean, at least.
As a first time user of Easirent, we were totally impressed. We prebooked, prepaid online and just went to the counter for the car, a clean, filled car was ready for us. The attendant went around the car and marked any damage off, other companies do not do that. Everyone was pleasant, the price was totally awesome. Shuttle to airport was fast. I give them a 10.
About QEEQ:10.0/10
It was very easy to rent online and get coverage. Even tho there was no price drop on our rental we were very pleased... When can you rent a car with ins for $60 for 3.5 days... I will be using it again!
I booked a car from February 12 till February 13 and they charged me 500 deposit, I thought it would be on hold and won’t affect my credit card but unlike others they did charge me 500$ and it reflected in my account affecting my credit score and those fees for interest (though I had 0 balance on my credit card before). Why do they actually charge deposit instead keeping it on hold?!!!
The car was good -- it had some dings but we didn't mind. It had about 35,000 miles on it. The inside was very clean and it drove great. The only thing that slowed us down is the actual airport's set up. There's no way except for at one terminal to just walk out to the rentals, and we had to wait a long time for an airport bus to bring us out to the car rentals area. Then, it's a second shuttle that EasyRentCars supplies out to their off-site location (they were on the ball, and it didn't take long to get there -- again, it took forever to get onto the airport shuttle). Once at their location, the staff were friendly and got us in our car and going quickly.
EasiRent might be the most misleading name of all time. Not only was the vehicle not what I wanted, it was so dirty and so smelly. I was forced to “upgrade” $87 just so I could get a clean car. Once I finally got the car, it was completely out of gas. Had to go straight to the gas station. I mean, really? They also give you a hard time about insurance. If you have your own, they don’t believe you. They make you pull up your car insurance info to prove it. Does any of this sound “Easi”? 0/10 never using again. Which is a shame because I rent 50-60 cars per year with work.
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Cheap, but offsite, and a challenging rental process.
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