Horrible experience. Horrible customer service.

I was given a vehicle with expired registration and agent wanted me to continue driving that vehicle. I then was in a accident and agent refused to give me another vehicle.

They are cheater, scammers. Forced me to buy a insurance of about US$ 140.00 for 3 days of rental, in the cheapest price.

I was left at the airport for 2 hours nobody came to pick me . I called them many times and went straight to voicemail finally I got hold of somebody and she told me that she will pick me up in 5 minutes but never showed up . I took an Uber there then i had to wait another 45 minutes for my turn . The woman at the counter spoke no English and had the worst attitude I have ever seen . Then she told me that i have to pay 208.00 $ for my car originally was 38.00 when I made the online reservation . when I asked why she did not give me any valid explanations then when i refused to pay she ripped the paper and told that my reservation is canceled and walked away with a stinky attitude . Then I went outside in the heat to make another reservation with another company then get another uber to get there . I lost 4 hours that day because of this company .

They gave my car away because I didn't prepaid the whole amount. They called me to tell me they were giving it away and I missed my cousin wedding in Orlando.

Waiting almost an hour at Miami Airport, nobody came to pick up us. Made three phone calls nobody respond therefore we cancelled it.