There was no one at the pickup and return counters, and the provided phone number was unreachable! When picking up the car, it only had three-quarters of a tank of fuel. I asked if I would be reimbursed if I returned the car with a full tank, and they said yes. However, when I returned the car, I did not get reimbursed!
Check the car throughly and take loads of photos, they will go over the car with a fine tooth comb at the end. Also photo the windscreen - they found a pin sized mark on the windscreen (1mm max, too small to show up on a wide angle photo) and were going to get me to pay for a new windscreen, when luckily they managed to clean it off (ie it was only dirt in the end). Not a very fun experience - stressful - I have never before had a pin sized mark questioned, let alone one on the windscreen - they told me the windscreen was worth more than the car.
the car was running over 89000 km have noise on the road mitsubishi small instead of Accent Huyndhy, they accused me of a small damage in the front right while
I only drived the car 30 km to the hotel and back. They blocked 2500 AED inspite having full insurance coverage
“Our flight was cancelled on arrival email customer service and they did not help me”
About FAST RENT A CAR:9.3/10
All good
About QEEQ:7.0/10
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It was a great experience!
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