Poor car condition Wornout tires (resulting in a flat/ spare deflated/ they charge me aNEW tire) ++.
G.Michalk
St Maarten (Dutch part)
Reviewed: Tue, Apr 2, 2019
About Europcar:5.7/10
Car lemon dangerous tires,flat on open road, spare deflated, lost hour to inflate spare at Sol and change whell, charge a NEW tire....where no value to old tire.Aggressive person at counter Clients inside all frustrated by his behavior.more and more....
When I showed up there was only one car available and it was much smaller than the car I rented. But that is what they had assigned to me. I waited over 45 minutes for a different car to show up. Although the different car had a lot of damage, it was the correct type of car so I took it. When I returned the car I was informed the $800 fee that was on hold on my credit card was going to be returned. It has been a week and the charge is still on my credit card. This is ridiculous.
La voiture avait plusieurs imperfections a la carrosserie lorsque nous l'avons récupérée. Suite à l'ouragan Irma c'est très comprenable. Il n'y a pas eu de problème au retour le personnel était très gentil.
The car we rented had a lot of scratch & dents, I pointed them out to the agent & he noted them along with taking photos. After touring the island I could see the driving habits of the locals and how the dents were acquired, when returning the vehicle there were no issues and had a quick return and drop off at the airport.
About QEEQ:10.0/10
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Poor car condition Wornout tires (resulting in a flat/ spare deflated/ they charge me aNEW tire) ++.
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