EUROPCAR CAR RENTAL REVIEWS

I didn’t bring a translated copy, so it took quite a while to communicate with the staff, but they were patient and we got everything sorted out in the end, thanks.

Pretty good overall.

Fantastic experience!

The whole experience was super smooth from start to finish, and both the pickup and drop-off locations were really easy to find. The trunk was also nice and spacious—easily fit at least three 28-inch suitcases.

Really great experience, keep up the good work!

Great customer service, and the staff all speak good English.

Super easy to find, just wait at the entrance when they open—no need to line up.
Got a nearly brand‑new Opel with only 1,400 km on it, absolutely awesome.

Honestly, I’ve rented cars all over the world, from regular taxis to self-drive, and Europe has been the best experience by far. The U.S. and Mexico were the worst—different car than what I booked and extra charges on top. But Italy, especially Sicily, was absolutely amazing! Highly recommend it to anyone planning a self-drive trip.

Service was excellent, and the staff were super helpful with clear guidance.

Super easy paperwork and process.

The guy at the airport was awesome. No hard sell at all, so I really don’t get where all those bad reviews online are coming from. My card had an issue and he patiently waited while I sorted it out. The whole rental process was super smooth.

The whole rental process was smooth and hassle-free, and they didn’t try to upsell anything extra.

Super efficient.

Absolutely fantastic

No upselling, no hidden charges, just wish they’d mentioned that the car I wanted wasn’t actually available.

Pretty good overall—the car was fairly new and it was really convenient to use.

Their pickup process is pretty advanced and efficient, so you don’t have to wait long at all.

I originally booked a VW T-Cross, but they upgraded me to a Ford wagon, and I was really happy with the car’s condition.

Pickup and exchange were really smooth and hassle-free.

Absolutely amazing! The staff are all super nice and they always handle my questions really quickly. I really love Miami—people in Miami are genuinely so warm and kind.