Service really depends on who you get. At the Europcar counter in Warsaw airport, the first day we had this long-haired guy—service was just so-so, and he kept trying to add extra charges for everything. The second day we got a short-haired guy who looked sharp, handled everything quickly, didn’t add any extra fees, and patiently answered my questions about whether all our luggage would fit. Super efficient!
Europcar’s service was really solid – they didn’t push any upsells, and the car I got had only about 5,000 km on it. Returning the car was easy too: just park it in the designated area and hand the keys to the staff.
I booked a Golf but got a brand-new VW Tiguan instead and loved it. Super satisfied overall. Picking up and returning the car near the train stations was really convenient and easy to find, and there was no extra fee for picking up in Geneva and dropping off in Zurich.
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View more >Absolutely satisfied with everything.
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View more >Everything was excellent from start to finish.
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