EUROPCAR CAR RENTAL REVIEWS

初めての場所（ドンムアン空港）での返却の際にスタッフの対応は素早く、笑顔で素敵でした。

航空機の関係でスワンナプーム空港で受け取りドンムアン空港で返却するという変則的なレンタルでしたが、QEEQはこのリクエストに対応してくれました。ありがとう

They provided an upgrade on the vehicle which was great as the vehicle provided was perfect for our trip.

Pretty good to navigate and provided very competitive pricing.

The car was dirty, smelly, and scratched all over. This is not what one expects when renting a car. Furthermore, it was the first time that the credit card was required to be in the same name as the driver.

Bon service

Plate-forme avec des prix compétitifs

Friendly & professional

No

No

The queue at Europcar was very long. In fact, it was the only hire car company with a queue. There was only one person working the counter so, it took almost an hour and we were third in the queue. The staff were friendly but, there was no urgency at all. To be fair to the staff, upon return, I left my mobile in the car. When I went back to retrieve it, they had it at the front desk. This was a big positive. In addition, I believe this is the first time I received the exact car that I was told I would get. This is also positive.

Please see above. Car had many faults. The dent should be fixed before being rented again.

Excellent as usual.

The Europcar Interational terminal was understaffed causing a queue of customers who had to wait for a hour. We were sent to the Domestic terminal Europcar branch because QEEQ had booked the wrong terminal. The domestic terminal staff were very helpful, even staying after closing time to ensure we were served. They kindly gave us an upgrade because of all the trouble we had gone through being at the wrong terminal

Helpful at reception, explain the car hire pick up and later drop off process. Next time will probably get a EV instead of PHEV.

Okie to navigate around. Not very straightforward.

The car was new. The counter staff greeted well, and pickup and drop off was quick. During the 3rd day of the journey, the tyre burst, but Qeeq/Europcar swiftly responded to my call and dispatched roadside assistance and made sure everything, including the full refund was issued by the insurance timely. Best services and support. I will always use Qeeq in the future due to their cheapest price and wonderful support.

The car was new. The counter staff greeted well, and pickup and drop off was quick. During the 3rd day of the journey, the tyre burst, but Qeeq/Europcar swiftly responded to my call and dispatched roadside assistance and made sure everything, including the full refund was issued by the insurance timely. Best services and support. I will always use Qeeq in the future due to their cheapest price and wonderful support.

Car exceeded expectations. Brand new Citroen C4. Excellent handling, with all modern accessories

Plan to arrive early though because check-in took almost an hour

I have paid the full insurance from axa insurance from the qued application and the employee in the desk said that my axa insurance isn't valid because it's a third party..obviously it was lie and I paid almost 210 euros for an insurance she told me about the glasses and the tires

Un vehículo excelente, muy cómodo y en excelentes condiciones mecánicas y de los interiores como nuevos

Muy sencillo hacer la reservación y excelentes precios, lo recomiendo siempre

The car was as expected Very helpful staff

Had we not checked the supplied snow chains for size we would have ended up in serious trouble in the mountains. They gave us completely the wrong size. I can’t understand how that could even happen! This has happened numerous times so ALWAYS check

Happy with Qeeq and the overall booking

No complaints with Europcar, excellent service at the desk. Made the collection process really simple and easy. Even though we got given a slightly different car than requested, the car we got was perfect. Brand new with all the extras. A real good quality car meaning our road trips was very comfortable.

Second time using Qeeq and have 0 complaints. I didn’t hesitate to use Qeeq for our 5 day trip to Tasmania after our excellent experience 2 years ago. Used Qeeq insurance too, and that made it a whole lot less stressful as I didn’t need to panic when some companies scare you into buying additional insurance as I knew I was all covered. 100% recommend Qeeq if you’re visiting Australia, their deals are spot on meaning you can get the car hire and insurance cheaper without missing out on quality cars. We’ll be back if we need to hire again!

The car was good and as expected.

May be technically it is similar cars but when you booked Volvo xc60 “or similar” and get Citroen in the condition of dying old donkey it might be little bit disappointing.