Irresponsible , lack of professionalism..........etc

Car was very old and hard to find the location and they have charge me more what they have show me at booking time I am never going to work with TUF

They are cheater, scammers. Forced me to buy a insurance of about US$ 140.00 for 3 days of rental, in the cheapest price.

Fee was 3x what was displayed when booking, due in large part to a $60 SunPass for tolls. Pickup instructions did not include any notes about having to call to request the shuttle, which was necessary. Staff was very nice and courteous, but the process was extremely difficult without being able to speak Spanish. Booked car was not available, so given an SUV with lower gas mileage. Rear tires were low and had to be filled twice. Check engine light and another indicator were on the entire trip, though no issues occurred. Communicating with staff was again difficult during drop off.

I would have liked honesty with the price. I payed for something online and ended up paying double the amount. Also, my GPS didnt work, even though I payed for it. I wrote to them and I got ignored. The car was nosiy, and I was scared of driving it on the road.

They gave my car away because I didn't prepaid the whole amount. They called me to tell me they were giving it away and I missed my cousin wedding in Orlando.