Not bad.

There is no office at Santorini Airport. At the agreed time, a staff member will come to you with the car. The guy who assisted was very friendly and explained everything clearly. When returning the car, you might sometimes leave it directly at the airport parking lot without locking it or meeting anyone. Although this feels a bit unsettling, it seems to be fine.

The car was far below expectations. We did not get the model hired. The car was old (58k kilometers) holes and stains on the seats. Clearly we got the oldest car on stock. No value for money. I will not hire there again

Booking worked well ,on par with other sites. Did not notice any price drop protector

The car was not the VW Polo that we booked but apparently in the same class (Hyundi i20). The rental office was easy to find and the staff very helpful and courteous. Car was in good condition.