The discount QEEQ secured meant the hire company tried to claw it back with underhand tactics
D.Gill
Spain
Reviewed: Thu, Oct 7, 2021
About Europcar:8.0/10
Problematic behaviour at the counter, firstly they tried to give us a smaller car than what we paid for and attempted to charge us to upgrade to a larger car (the one we had actually booked). They also took a larger deposit than they should and the excess was double what QEEQ said it was. It very much as if Europcar was trying to claw back the discount that QeeQ had secured.
About QEEQ:10.0/10
The discount you secured was great but it felt as if Europcar was trying to claw it back with underhand tactics.
Lost items were not helped to find, car had issues but was not replaced, poor attitude
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The discount QEEQ secured meant the hire company tried to claw it back with underhand tactics
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