Rep didn’t speak English. Car had no washer fluid and was not very clean on the inside.
About QEEQ:8.0/10
Reply by Qeeq: We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve. Thank you for your feedback. We look forward to serving you better next time.
Undisclosed charges for insurance.
Everywhere in the world, the full coverage is accepted through AmEx. We had a letter from the AmEx that we have a full coverage for liability, but the Europcar didn’t accept it and charged for coverage. They also put a hold for $2,000 on m card and I couldn’t use it for the duration of my trip. This was not disclosed anywhere.
“A great stay in Israel even greater with Europcar”
About Europcar:9.3/10
Very good rental agency. There is no additional airport fee aside from the rental price you pay on easyrentcars.com. The car had only 7000 km on the meter, was a little dent and scratched which is normal for Israel. Counter personnel was very polite and very helpful in explaining the conditions of the rental. We have been also explained to avoid the 50 Shekel (NIS) fee by not going onto Highway no. 6 which is payable by an electronic system, however, we choose to drive on it and to pay the fee which in our opinion was acceptable.
About QEEQ:10.0/10
Easyrentcars.com did a great job as always and also rebooked with the price alert function turned on.
When I came to Erufacar They did not have the car I ordered -Hyundai i20, So they gave me a Nissan micra that is similar to Hyundai i10. that was Terrible Because There was not enough room for people or bags. Except for the weak engine he had.
Thank you
About QEEQ:10.0/10
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Customer Service
Fine car. Dirty interior on pickup.
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