I had to buy extra coverage to get the vehicle. Even your phone support couldn’t change the situation or wave the fees. I did not receive a bill or receipt with the charges on it from easirent so have no means of challenging the charge.
The car was fine and the person who checked the car out was very polite and efficient. The downside was the time it took as I waited for over an hour to get the car which made me late checking in to my hotel. Bearing in mind I was an English tourist and had never driven the car before I was given no indication on how to operate the car, for example adjusting the seats, handbrake location and how to open the fuel cap which caused me a big problem.
“Car was not at rental agency as promised. Had to go back to airport to find a new van.”
About Easirent:2.0/10
I’m still waiting for someone to call me about the next steps for a refund and the difference in price.
About QEEQ:8.0/10
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