Stated Full to Full but was level to level and dodgy fuel gauge meant I spent 40€ too much!!
Reply by Qeeq: We are very sorry to learn you had unhappy experience. If you don't agree with the fuel charge, please kindly send us related documents so we can better assist you. Thank you for your understanding and help.
We were given a 10 year old car with visible signs of ware and rare.
The air-condition did not work, which we mentioned on drop off. The staff told us that if we had phoned them they would have changed the car, but it would be an inconvenience for bus to have to go again to the company to get a different car, so we didn't bother.
The staff were very friendly and polite.
1. They don't have counter at Athen airport, it is difficult to find the person who holding small sign plate indicate Europcar
2. They PIC in Europcar insisted to buy insurance for 60Euro
3. The car was not ready for pickup, we have to wait half an hour
“Criminal extortion operation at Europcar Kefalonia”
About Keddy by Europcar:6.7/10
DO NOT RENT A CAR FROM THIS PLACE. I visited Kefalonia with my girlfriend and rented a car here for 2 days. We were offered 50 Euro insurance but declined because we had purchased external insurance. The car was inspected by a Europcar team member and scratches and marks were noted. The underside of the car was not inspected. We were EXTREMELY careful when driving around for 2 days. Upon arrival, the car was inspected and we were told that a there was a scratch on the UNDERSIDE of the car and 300 Euros was payable. I can guarantee you that not only did we not cause this scratch, but that the underside of the car was NOT inspected properly in the first instance. Please see the photo of the scratch I was charged 300 EUROS FOR (thank god our amazing external insurance covered this- RentalCover.com)
We initially were given the wrong car. Then on the phone 2 or 3 times to let them know where we were so they could come and change it. Still hanen't got my deposit released.
About QEEQ:8.0/10
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Great Service and Car but not Full to Full!
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