Reply by Qeeq: We are very sorry to learn that. Please kindly send us the rental agreement and final invoice so we can better check for you. We will contact with our supplier to appeal refund for price difference once confirmed downgrade. Thank you for your understanding and help.
the car was dirty, smelled like smoke, gas was not full, I believe I was downgraded cars. The gas tank was not full but expected to bull at return.... Could not get a hold of customer service to extend rental.. could not return the car until rental was extended so no late fee was given.. it kept transferring me to avis which could not help me... it was a complete run around...
Like: Katie who was helping us rent our car amazing .She was friendly and very helpful .She deserve a raise and a promotion for sure. Thank you Katy ( hope I got her name right ) we appreciate your help.
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