Why can't they supply what they confirmed to supply?

E.Ginossar

Greece

Reviewed: Wed, Sep 14, 2022

About Hertz: 6.0 /10

We reserved an SUV but they did not have any. So they gave us a car which was unsuitable for the roads in Corfu. It was too wide, too low, and did not have good grip on the very difficult roads there.

About QEEQ: 8.0 /10

Small SUV | Kia Stonic or similar

9 day rental

Relevant Reviews on Hertz in Greece

Dean Humphr(e)y

Greece

1 days rental

Hertz

glyfada

Greece

Reviewed: Tue, Feb 28, 2023

About Hertz: 6.0 /10

There was an error in the rental system's location selection. I chose the Glyfada area, but the system assigned the order to Athens Old Town. Later, the correct pickup location in Glyfada was fixed through customer service and email.

Augus Toby

Greece

1 days rental

Reviewed: Mon, Oct 14, 2013

About Hertz: 10.0 /10

The staff was very friendly and the car provided was excellent and quite new, even newer than the one we saw online. Pickup at Athens Airport and drop-off in downtown Athens were both easy. We would choose this company again if given the opportunity.

About QEEQ: 8.0 /10

Greece

1 days rental

Mini | Toyota Aygo or similar

Reviewed: Mon, Aug 23, 2021

“Easy and convenient!”

About Hertz: 10.0 /10

Easy to do business, clean, and newer car!

About QEEQ: 10.0 /10

Easy and convenient!

L.Tugwell

Greece

21 day rental

Medium SUV | Jeep Renegade or similar

Hertz

Heraklion Airport(HER)

Crete

Greece

Reviewed: Sat, Aug 8, 2020

About Hertz: 6.0 /10

We had booked an SUV but given a smaller car. Tried to swap it for what we had booked but were told we would have to pay an upgrade fee?! The car we were given was not the same class as the car we booked.

About QEEQ: 8.0 /10

Awaiting QEEQ to assist me with a partial refund for my booking