HERTZ CAR RENTAL REVIEWS

Super satisfied – everything was really convenient and the car was in great shape.

Service was excellent and the car was in great condition with Hertz.

Pretty efficient overall.

Pretty good overall.

No upselling and I got exactly the car I booked.

Super satisfied with the whole experience

Staff were super friendly, didn’t push any extra insurance on us, and got all the paperwork done really quickly.

Everything was great, they even provided a map.

Everything was pretty good overall. The only issue was there weren’t enough staff—when we arrived earlier than our reserved time, no one was on duty. Make sure you plan your reservation time carefully in advance.

They’ll ask if you want any add-on services, just clearly say “no additional service” and you’re good.

Super satisfied with everything.

Booked a Ford Focus but got a Kia K4 instead. I wasn’t expecting much from Kia at first, but once I picked it up I realized the space was way bigger than the Focus, it was a pretty much brand-new car with just over 9,000 km, and the tech was great too. I was really happy with it. They didn’t try to upsell me at pickup—probably because I’d already taken full insurance—and returning the car was super easy as well.

Pretty good overall.

Super satisfied with the service

Had a great experience with Hertz from start to finish. Both the initial pickup and a later car swap went really smoothly. What really stood out was their dedicated pickup area organized by the level of car you booked. There were lots of cars parked in that section and you could just walk around and pick the one you liked, instead of being assigned a random car and having to go back and change it if it didn’t suit you. This setup makes it so much easier to choose a model you’re comfortable with—really liked that.

Super easy to find right after getting off the plane, they even drove the car over for us and the staff were really friendly.

Absolutely amazing and super fast!

They first tried to give me a brand new Romeo, but when I said I needed to load a lot of stuff, they swapped it to a hybrid for me instead.

Super efficient service and the car was pretty new and really easy to drive!

Everything went smoothly with the rental and there was no hard selling at all.