“The advantages of using a brand organisation, for better or worse.”
About Hertz:10.0/10
Please ensure vehicles are filled compliant with all local laws before customers take vehicle away.
All desk staff were VERY curious about situation, and did the best they could.
“Minha experiência foi ruim pq ficou muito mais caro do que o esperado”
About Hertz:6.0/10
Fiquei chateada que paguei mais que o dobro do valor da reserva feita pelo site . Inventaram várias cobranças obrigatórias que eu não tive escolha . Tinha seguro da visa e mesmo assim me obrigaram a pagar várias taxas .
About QEEQ:8.0/10
A reserva foi feita rápida . Mas na hora de pagar paguei mais que o dobro da reserva . A Hertz me obrigou a pagar várias taxas extras que não queria
The price I pay was totally different Freon what it was advertised at the time of the booking. I ended up paying 4 tTIMES more of what I understood I would pay when choosing your offer.
Also the attendant did not help. She was not communicative nor helpful with the questions I asked. She didn’t even knew what was QEEQ.
The vehicle and services were excellent, yet the price was high (even so, it was still cheaper than other options).
Keep in mind, that if you're picking the full coverage through QEEQ it is cheaper, yet if there is damage, you need to pay and then get the refund through your alternative insurance
Excelent service! Contact free checkin and pickup was avaible even for foreing (EU) driver's licence - highly recoment, you just follow signs to the parking and keys are waiting for you in the car - agreement send via email - only $200 blocked for deposit, relased withing 24h after dropping off, works perfect with American Express
“El auto y la agencia bien, los cargos poco claros”
About Hertz:10.0/10
Me ofrecieron un vehículo de mayor categoria por "poca diferencia" pero no lo acepté. Fue muy amable la persona que me atendió pero no se tomó el tiempo en explicar el detalle de los cargos
About QEEQ:8.0/10
Se supone que contraté todos los seguros incluidos pero Hertz me cobró aparte el CDW / LDW
Auto normal, costo arriba de lo esperado, me entregaron el auto con 3/4 de gasolina pero al retorno muy amables me hicieron ajuste, la atención de la Srita Karina Muñoz de primer nivel mi reconocimiento para ella.
About QEEQ:8.0/10
Buen proceso de atención, seguimiento a la reserva
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