Search for Atlas Car Hire in Gold Coast

What you expect to get is not honoured

N.Changrattanachaichok

Australia

Reviewed: Tue, Apr 30, 2019

About Atlas: 4.7 /10

We booked and got confirmed for a Toyota Camry, however when we picked up the car we got offered a Pulsar. So the front counter staff said he would get the manager to call me on the next day but I never receive any. He said he would expecting a Camry to be returned next day and would call but never happen but eventhough he should give me a refund credit for being offered a smaller car. In fact he tried to persuaded me to believe that Pulsar is similar to a Camry !! Until I said to him I used to live here and I bought a Pulsar in 1996 then he stoped. Anyway the whole experience was bad.

Atlas

Coolangatta Airport(OOL)

Gold Coast

Australia

Full Size | Toyota Camry or similar

1 days rental

Relevant Reviews on Atlas TUGUN (GOLD COAST)

Antony Delia

Australia

3-day rental

Compact | Hyundai Accent or similar

Atlas

Coolangatta Airport(OOL)

Gold Coast

Australia

Reviewed: Thu, Nov 15, 2018

About Atlas: 2.0 /10

The distance from the airport was unclear, and there were no clear instructions on where to wait for the shuttle. After making numerous calls to customer service, I finally found out where to wait, but the shuttle took a long time to arrive. At the rental office, there was only one person working, who was overwhelmed and it took a long time to get the car. When I wanted to return the car a day early, I called the local office during business hours but no one was available. They told me to wait for twenty minutes, but I waited for an entire hour with no contact. I eventually had to call customer service again to get in touch. Such a waste of time!!!!