Great

Good service attitude.

There were many people renting cars, the procedures and introduction were rushed, and the contract details were not explained.

Fast

The attitude was acceptable.

Like: The car save a lot of petrol and is enough for 2 people. They let us to return the car even though the time is outside the office hour
Dislike: I thought I paid for a model Jazz or similar but the car was smaller than expected. We filled up the petrol tank in full the night before in Sapporo as we had to return the car at 6:15am. It allowed us not to rush and it is around half Litre of petrol used from Sapporo to the airport anyway. The shop staff still asked me to fill the petrol again which costed me 85 yen in the end. i would rather to pay them 100 yen to save this hassle. A bit unhappy for rushing.