The ability to pre register made picking up the car a breeze. We were away in less than 10 minutes. Counter staff were super friendly and helpful and shuttle bus was quick and easy. We would definitely book with City Centre Car Hire again
We arrived at the airport and phoned to be picked up got straight through and was advised would be 20mins due to a delay with international pickup these things cannot be helped and the driver kept ringing us with updates how long he would be and was very apologetic he was very friendly and put our bags in car for us and gave us heaps of tips where to go he was lovely . Same with the drop off person he was very friendly I would definately use this company again for the customer service outstanding. We also got an upgrade to a prestige car at no extra charge very happy with our experience and would thoroughly recommend people to use them.
“It’s my first time renting a car, and I’m extremely pleased with the process.”
About City centre car rentals:9.3/10
Friendly staff! Excellent service.
Do note, they will require you to pump petrol again at the servo near the car rental, and pass them the receipt for verification.
About QEEQ:10.0/10
I think it’s quite user friendly.
Prices can be more competitive thou.
The car was only one year old and a lot better than I expected for a cheap rental. It was in immaculate condition and easy to drive. The customer service person was helpful and gave me a phone holder for free. Picking up the car was easy and we were out of rental place within 15 minutes. Pickup from the airport was a 10 minute wait but there was good communication and bought a coffee and was happy waiting. Overall a great rental experience thank you.
About QEEQ:10.0/10
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