AVIS Kayseri Erkilet Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

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Hyman Wilde

Turkey

Reviewed: Wed, Sep 9, 2015

About AVIS: 4.0 /10

Upon arrival, the car I booked was not available, and I was asked to pay extra for an upgrade. I was very dissatisfied after refusing.

1 days rental

Relevant Reviews on AVIS Kayseri Erkilet Airport

Diana Coverdale

Turkey

1 days rental

Reviewed: Sun, Jul 28, 2024

About AVIS: 10.0 /10

We bought full insurance directly at the store because if there's an issue, it's easier to handle locally. If you buy it on QEEQ, it's through a third-party platform and the local store won't handle it. The staff at the store spoke decent English.

About QEEQ: 10.0 /10

Bella Hamilton

Turkey

1 days rental

Reviewed: Tue, Jul 23, 2024

About AVIS: 8.0 /10

Very patient

About QEEQ: 8.0 /10

Nora Violet

Turkey

1 days rental

Reviewed: Mon, May 27, 2024

About AVIS: 2.0 /10

Avoid this car rental company!!! They force you to buy insurance!! When we picked up the car, the staff kept pushing for full insurance despite our clear refusals. The road from Kayseri to Goreme is in good condition. Even after we declined the full insurance, our credit card was still charged 1123.68 lira without our consent. The car rental company recorded our credit card details manually without using a POS machine (which is very concerning). Only after we left did we notice the charge. We later found out it was for the forced full insurance.
When returning the car, there were no staff members in the parking lot. No one answered the phone either. After waiting for some time, they came only when other customers arrived to rent cars.