Fine in the long run.

The counter staff never got the info from your agent that our plane was landing at 2:20 instead of 1 They wanted to charge us extra and then they realized it was less than a 2 hour difference. I was not aware that we needed to bring our insurance card. The list was not clear.

Booking was easy

Horrible experience, rude person at the counter who played with her phone during conversation, did not get the correct car

the gentleman at the counter was perfect and the one driving shuttle was perfect. two people cannot not do that job. i was there a long time and so were many other people. 2 people on a shift they do everything. the price of my car for three weeks was great it ran great. my front fender was slightly hanging off. for some reason all 4 doors and truck were black taped shut at some time with all the residue still on all 5 doors.

All the time , the person who works in the company tries to increase the amount bill

Staff did nothing to address the issues with car. And they uphold me when I insisted I did not need something (I 95 toll and there is no toll on I 95