The guy in Kiruna was pretty laid-back, handling things one step at a time in an orderly manner. The self-service car return was impressive. They initially downgraded the car because my luggage didn't fit, but then they upgraded my model for free, which was great.
“easy and good, though lucky our plans in the end did not involve norway”
About Europcar:10.0/10
they advised there would be additional charge to drive into Norway
About QEEQ:8.0/10
they advised there would NOT be additional charge to drive into Norway
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