The rental desk is at the far left of the arrivals hall in Chiang Mai Airport. After completing the paperwork, you can go straight to the parking lot to pick up the car. Very convenient.

Picking up and returning the car was very smooth, fast, and with good service

It's okay

Easy to find.

The pickup location was at the domestic arrivals section, which made it really difficult for us to find. The taxi driver called them, but we had no idea how they communicated. He eventually dropped us off at a shopping mall near the airport and left us there. We had to find our way to the rental office by ourselves. However, the rental and return process was smooth.