There are too few staff members at the rental car company at Athens airport. There's always a long line of cars waiting to park, and there's no one at the counter, everyone is out in the parking lot.

The attitude is just up to professional standards, neither particularly good nor bad.

I paid for the car when I made the reservation. However, when I arrived at the store, I was shocked to be given a Fiat. I asked why it wasn't a Toyota, and the staff said 'Toyota or similar.' But I couldn't understand how a Fiat is similar to a Toyota Corolla. Not only that, the Fiat was an automatic model I had never seen before. When I said I couldn't operate it, the staff said it was the only option. I insisted that I couldn't drive it and it would be dangerous. Only then did they make a call and gave me a small Suzuki, an old model but better than the Fiat. I feel this company is dishonest and discriminates against Chinese people, as the two white customers behind me got Nissans. I suggest that the rental platform does not cooperate with this company.

I am a fan of Enterprise but this time they let me down. The BMW was very old and with plenty of damages, dirty, the tank was only half-full (I specifically booked a full-to-full) and the baby seat was not installed. The lady by check-in counter just didn't care and literally walked away with the damages form when we were inspecting the car and I had to video the car as not all damages were marked on the form. Really horrible experience. This is not what I came to expect from Enterprise.

The staff is friendly. And helpful to pickup and drop off the car. The car they give to me is very new which more than I expected.

Nil