ENTERPRISE CAR RENTAL REVIEWS

El coche superó las expectativas, prácticamente nuevo, con control de velocidad y de tracción. El personal amable y profesional. La entrega rápida.

La reserva fácil de realizar

mas rápida la entrega del vehículo

The wait time at the desk to get the actual vehicle after the check in was way longer than expected

Very helpful

Brand new car and excellent customer service.

The only thing that did go as planned was related to the insurance excess amount. It was clearly shown as 400USD but Entreprise insisted that it is 3000AED and they blocked this amount on my credit card though my booking from QEEQ was showing 400USD (about 1500AED). Good thing that I did not need it.

QEEQ should double check the excess amount issue with Enterprise.

Todo bien

Excelente herramienta

Wait was a little longer than I would have liked but once I was served by Will, it was a very smooth and quick process. Drop off was very quick indeed and Harry was very helpful.

The clutch was very Strange. Very soft and the slip was very small. Next time I will go automatic gear.

Great experience with all staff

Easy to book

The car wasn’t available. We had to wait several almost 4 hours.

It took a while to pick up the car but there was two of us picking up cars so that’s probably why. Connor who organised our cars was excellent! I’ve never got the extra insurance before when hiring a car but he explained the benefits really well which encouraged us to pay the extra. However it did mean that the daily rate was comparable to other companies and Enterprise weren’t the bargain we initially thought. Connor was friendly and personable. He explained the wear and tear conditions of the hire really well which I don’t think I’ve ever really understood before. Excellent customer service! And they upgraded us to an automatic which was much appreciated.

All good maybe show customers where spare wheel / Jack is etc

All good

Car was ok. Staff somehow changed my booking so I got hit with an unexpected charge that I had to spend a few days claiming back after the event.

All fine.

Beware. Car clearly hadn’t been checked before renting out. AdBlue warning came on after 30 minutes. Despite checking the car back in, and the vehicle having a thorough inspection at that time, and getting a full refund of the deposit, Enterprise proceeded to charge me 2 weeks later for a nail in a tyre. This was clearly a vindictive act just because I complained about the state of the vehicle.

yes it was satisfied

good helpfull site

Very friendly staff, though I haven't driven many other cars and would have valued the offer of a quick overview of the car (eg how to open the fuel cap!) The car was exactly as ordered and very easy to drive.

Price Drop Protector saved me a few pennies - and gave me peace of mind. I loved the option to cancel up to the last hour - though I didn't need it.

There was a bit of a cue at the counter, but the people at enterprise worked their way through them pretty quickly. The car pick up was smooth and quick, we could pick our rental ourselves, as long as we stayed within our category of car booked. Return was also very quick, lots of people checking in the cars from enterprise, so it was fast, even though many checked in.

It was really simple and self explaining, creating no issues with enterprise. And no assistance was required.

The car was a lower class of vehicle but was good and did what I needed it to do. Good on fuel. Staff were helpful and process at pick up and drop off

Qeeq was easy to use. Only issue is enquiring about reduced price as it was a lower class of vehicle than I was meant to get. They are dealing with it and keeping me updated.

Me encantó que por el seguro que contrate full en la app solo bloquearon 1 usd en mi tarjeta

Me encanta la app súper buenos precios, fácil, al momento todo muy bien

Si

Perfecto