ENTERPRISE CAR RENTAL REVIEWS

El coche superó las expectativas, prácticamente nuevo, con control de velocidad y de tracción. El personal amable y profesional. La entrega rápida.

La reserva fácil de realizar

mas rápida la entrega del vehículo

The wait time at the desk to get the actual vehicle after the check in was way longer than expected

Very helpful

Good

Good

Brand new car and excellent customer service.

The only thing that did go as planned was related to the insurance excess amount. It was clearly shown as 400USD but Entreprise insisted that it is 3000AED and they blocked this amount on my credit card though my booking from QEEQ was showing 400USD (about 1500AED). Good thing that I did not need it.

QEEQ should double check the excess amount issue with Enterprise.

It's 2024. We have self-driving cars, we're exploring Mars, but my credit card can't handle a transaction in South Africa? Seriously? I'm starting to suspect the international banking system is powered by hamsters on tiny treadmills.

No, he alquilado un vehículo y me han dado otro totalmente distinto

Me han cobrado dos veces el alquiler, con distintas tarjetas y soy incapaz de contactar con ustedes, lamentableofrwc

Todo bien

Excelente herramienta

Wait was a little longer than I would have liked but once I was served by Will, it was a very smooth and quick process. Drop off was very quick indeed and Harry was very helpful.

The clutch was very Strange. Very soft and the slip was very small. Next time I will go automatic gear.

Great experience with all staff

Easy to book

The car wasn’t available. We had to wait several almost 4 hours.

It took a while to pick up the car but there was two of us picking up cars so that’s probably why. Connor who organised our cars was excellent! I’ve never got the extra insurance before when hiring a car but he explained the benefits really well which encouraged us to pay the extra. However it did mean that the daily rate was comparable to other companies and Enterprise weren’t the bargain we initially thought. Connor was friendly and personable. He explained the wear and tear conditions of the hire really well which I don’t think I’ve ever really understood before. Excellent customer service! And they upgraded us to an automatic which was much appreciated.

Car was ok. Staff somehow changed my booking so I got hit with an unexpected charge that I had to spend a few days claiming back after the event.

All fine.

Beware. Car clearly hadn’t been checked before renting out. AdBlue warning came on after 30 minutes. Despite checking the car back in, and the vehicle having a thorough inspection at that time, and getting a full refund of the deposit, Enterprise proceeded to charge me 2 weeks later for a nail in a tyre. This was clearly a vindictive act just because I complained about the state of the vehicle.

yes it was satisfied

good helpfull site

Me encantó que por el seguro que contrate full en la app solo bloquearon 1 usd en mi tarjeta

Me encanta la app súper buenos precios, fácil, al momento todo muy bien

Si

Perfecto

I find Enterprise to be a premium supplier and their staff are well mannered and helpful. Their cars are good quality and immaculately kept.

Qeeq is easy to navigate and the booking process is simple.