Good

The process of renting and returning the car is quite simple and clear, and the staff is professional and responsible.

As per the order, we called the office upon arriving at the airport and had to wait for 2 hours because they were picking up another customer as well.

They charged an extra 70 RMB per day for toll fees and, after driving only thirty kilometers with a full tank, they charged 150 RMB for fuel and 240 RMB for service fees.

Like: Easy to find, efficient staff
Dislike: noithing

Like: Quick and easy to rent the cars from Europcar. The cars we rented were very economical fuel wise and comfortable to drive. Staff were friendly and helpful.
Dislike: Should explain on the site that there would be a mandatory charge for tolls during the car hire period. We didn't drive the car everyday, so it would be good to have had an option.