The rental desk is at the far left of the arrivals hall in Chiang Mai Airport. After completing the paperwork, you can go straight to the parking lot to pick up the car. Very convenient.

Communication was mostly in English.

Recommended, satisfied, convenient.

The car pickup process was straightforward. The staff marked the required fields on the form for me to fill out, which was convenient. The car I rented had over 30,000 kilometers on it, but its condition was still okay despite having many scratches. However, the white color of the car made these less noticeable. The staff showed me where the spare tire was located, then did a walk-around to document all existing scratches.

Pretty good, there's 24-hour service. The only issue is the car is a bit old, over 50,000 km.