The Union Square location was somewhat busy. We operated the machine, but after resolving everything, we still waited half an hour to get our car. Overall, it's acceptable.

The service was excellent.

No upselling, but there were too many customers, so it took an hour to get the car.

The service attitude and queue time were acceptable, but after completing the paperwork, the car wasn't ready because they were washing it. I booked a Grand Cherokee, but got a Subaru instead, which is a much lower class, not good.

Remember to bring an international driving permit when renting a car; without it, the rental location might refuse to rent to you. It might be possible at the airport. QEEQ's customer service said the permit needs to be mailed, but you can actually do it online and just print it out.