I have rent 2 car with small type, and the staff is advise us to upgrade to the medium size due to exceed of the luggage storage issue, is reasonable and acceptable. But 1 of our car aircon is not cold and when returning of vehicle we have topping up the gas to the level we collecting our vehicle but when the staff come to our hotel for collection they has request us to pay them 5 euro per car for the gas top up. Is ok for me to give them 5 euro car but we has purposely drive the car very far away only to top up the gas in order to get penalty.. but in the end we still get penalty 5 euro per car..
Overall experience is great just have to clarify with the staff before collecting the car.
Flight was an hour late so no one waiting to pick us up, had to phone them but came promptly. Car was cheaper than other companies and the reason was it was older than others had a few scratches etc but drove ok and worried less about it. Staff were very friendly and helpful and their English was very good. Didn’t try and pressure sell any extra insurance or anything, would recommend as long as you don’t want anything new and shiny.
About QEEQ:10.0/10
Very easy to use all documents provided quickly, would use again.
“The website should check the competency of the car rental company before taking on to the portal”
About Autounion:4.3/10
They need to have more clean and new vehicles to rent out to the customers. The engine has already done 90+K mileage. Not clean from inside. Making sure they arrive in time to pick-up the passengers from the airport.
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