The staff misled me and charged for a vehicle upgrade, which used to be free. I was charged over 200 euros extra. There was also a prepaid fuel option, which was quite expensive. Fortunately, I filled up the tank before returning the car and got the fuel charge canceled. Be cautious and avoid these traps.
The staff's attitude was quite rigid. The car rental company is actually located in the same building as other companies. Due to a delayed flight, I arrived just as they were about to close. I called to ask if I could still pick up the car, and they said yes, but didn't mention any extra charges if I arrived after closing time, nor did they suggest that it might be better to come the next day during regular hours. I finally found the rental counter, but it was two minutes past closing and they charged me an extra 36 euros.
The store is very close to the airport, the service attitude is great, and the procedures were handled quickly.
About QEEQ:10.0/10
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