Taipei - Alishan - Sun Moon Lake - Hualien - Taipei

The service was not provided by JT Rent-A-Car, it was subcontracted to EZ Rent-A-Car. However, the service from EZ Rent-A-Car was excellent, and the staff were very friendly!

Simple procedures and warm service

For this JT company, nobody at the airport knew about it. They sent a message at 11:30 PM the night before departure, asking me to add someone on WeChat to arrange the car pickup. I had noted my arrival flight and pickup time when I placed the order. I waited 40 minutes at the airport before someone showed up, then it took another 20-minute drive to reach an office outside the airport. It was basically a private rental company with 5 or 6 cars. They briefly recorded my details and asked for a security deposit of 2000 RMB. I offered to pay by card, but they subtly insisted on WeChat or Alipay. Due to time constraints, I didn't argue and paid as asked. Later, I was told it would take 90-120 days to refund the deposit, which I found problematic. The car they provided was different from what I had ordered and seemed to be of a lower tier. It wasn't fully fueled either. The condition of the car wasn't good; the steering wheel was not aligned, and the wheels were not properly balanced. I wouldn't recommend renting from this company in the future.

I must say, the 'hospitality and politeness' can be felt right after landing. My trip to Taiwan was very satisfying!

Like: Fast and efficient