The small-engine car struggled a bit on the Suhua Highway, especially on continuous uphill segments.

The overall service was fairly satisfactory, but the car wasn't fully fueled when picked up, which wasted some time.

No problem with car or the whole process. Two main problems: 1) Location of return is not at the airport. 2) Office hours start from 8.30am. I need to be at the airport by 8am, hence must return the car by 7+am. Since this is not possible, I had to rebook and return the car the evening before and take a taxi to the hotel. I had no choice but to book from Chailease because the other suppliers apparently did not have the 7-seater that I needed.

No problem. Works out fine except I would have to pay for damages first them claim from QEEQ/Axa if I had incurred damages to the car. Thankfully there was no need.

can't complain much about the car since its a compact car. but it feels like wanting to veer to the right usually. saw some models they had but not on QEEQ platform. The driver who picked us up from the airport To Chailease was friendly.

Booking was smooth. Keep it up.

I don't feel comfortable with a presigned credit card imprint kept by them. It will only be destroyed a few months later. I'm at their mercy that they can charged any amt to d card.

I dislike d fact that I ve pay any accident penalties upfront to chailease b4 claiming from you.

As advertised on EasyRentCars apps, the pick up location was at Tao Yuan Airport. Upon arrival at airport, information counter informed us to call Chailease for pick up. Drop off point was not at the airport too. Other than that, Chailease staff and people were friendly, professional and nice.

You guys doing excellent job. But do check on this Chailease pick up and return location. It was a 7 mins drive from the airport and require a pick up. We choose to pay higher rental for the convenience picking up and dropping off at airport due to our timing.