1. The car model matched the booking, satisfied. 2. Overall the car was in good condition, though the seats were somewhat dirty. During the drive to Pai along mountain roads, the car felt a bit underpowered, especially when other cars were speeding past. So, this car has less horsepower. Overall, I felt this car rental experience was good!

The pick-up and drop-off speed is very fast.

I've never rented a car with 160,000 kilometers on it before. The condition and maintenance were acceptable.

The pickup location was at the domestic arrivals section, which made it really difficult for us to find. The taxi driver called them, but we had no idea how they communicated. He eventually dropped us off at a shopping mall near the airport and left us there. We had to find our way to the rental office by ourselves. However, the rental and return process was smooth.

Located within the airport terminal, easy to find, quick car pickup process, quite smooth.