Prague - CK Town - Small Town near Salzburg, Austria with Snowy Mountains - Car Return in Vienna

Very good, the staff at the rental company were very friendly. I had never driven a car that required pressing the brake to start the engine, so I struggled for a bit. In the end, I had to call the staff up to the parking lot to help me.

Had to return the car early due to a family matter, but the additional rental fee, cross-border service fee, and insurance were not refunded at all.

They charged a 1400 CZK parking fee at pick-up, starting from three days before the pick-up date. Now, the rental company doesn’t acknowledge this fee, claiming there was a free parking card in the car. First, the staff never mentioned this when we picked up the car; second, there was only a paid parking card in the car.

Picked up and returned the car at Prague Airport, the staff at the store were quite friendly

The car was very clean