The vehicle was several years old having over 100,000 km, poor air condition and overall poor performance. The agent refused to issue another appropriate vehicle. The absolute rental experience in my life.
Guys, I got to the airport pick point 30 min before you close. It was not my fault it took you more than 30 min for the transfer to show up and take us to your location. You still charged me 25$ extra! That's the reason of my bad review, I did complain at the desk but your guy said it was the rule. if I knew I was paying 25$ extra you wouldn't be my choice for rental. Please fix that.
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