The service was provided by a nice guy with good English communication skills. Since we picked up the car early, there was no need to queue and the process took less than 10 minutes.
Absolutely disgusting car rental company. The day after returning the car (with no issues reported at return), my credit card was inexplicably charged over 1700 euros without any notice. The resolution by ZuZuChe was very weak. I advise against using ZuZuChe for overseas rentals. Instead, go directly to large international car rental companies. ZuZuChe's partners are all small companies that probably make money by scamming customers. ZuZuChe should compensate customers for their losses.
The first lady who gave us the car was not very friendly, with a stern face and a heavy accent in her English. Later, because there were scratches on the back of the car, we went back and met another lady who spoke fluent English and smiled.
I had read some not-so-great reviews about this place on Google Maps, so I was a bit worried. But when I went there, there was no queue, and the staff was quite friendly. However, their strong German-accented English made communication slightly challenging. The process of providing an international driving permit, license, credit card, and passport was straightforward. Overall, my experience was very good.
About QEEQ:10.0/10
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