AUSTRIA CAR RENTAL REVIEWS

Over the counter security hold was 1500 euro which was more , secondly the counter insurance was way higher so it’s best to purchase online at QEEQ

Pretty good

The car was great, included highway fees, and the return process was quick.

There were some issues during the car pickup, but the staff were very patient and helped resolve the problem. Thanks to the team!

Very satisfied

Hungarian rental company, overall cost-effective

When renting, they greeted us with a smile and said they could help with any issues. However, when a problem actually arose, they said they do not provide that service and charged an additional service fee starting from 100 euros.

Good service.

Good platform to book car rental.

We had to wait a little at the arrival hall as the add car agent was with another client. Other than that everything was quite smooth.

The options offered were good & I was able to find the best fit for my requirements

The car rental process was very efficient and smooth.

All was very good. Smooth conduct by counter staff and very well managed.

The car was new and in good condition. The counter staff was helpful and courteous. The pickup and drop off process was easy and quick, no waiting time. The price detector by Qeeq further reduced Euro 20 on the booking. Qeeq is the best website for car hire. Best rates and immaculate booking. Overall good experience. Highly recommended.

What's impressive is that the preauthorization refund was processed very quickly, refunded the next day.

Following the signs, it was easy to find Parkhaus 4 where the car rental company is located. Dryyve is a smaller player compared to Avis, Hertz, and Europcar, and their counter is at the very end of the hall. The good thing is that there was no queue. Note that only basic insurance is included, but they weren't pushy about selling extras. However, they didn't print my contract at first and had to get someone else to reprint it later. I was not very satisfied with the car they gave me—a worn-out Citroën C4 with Hungarian plates and 50,000 kilometers on it. The car was dirty, with dead insects on the headlights. The trunk can fit two 28-inch and one 20-inch suitcases, which is quite spacious. When you switch to sport mode, it performs OK on the highway and doesn't feel unstable at 150 km/h.

Das Auto hatte unsere Erwartungen übertroffen

I will never use them or book with you ever again

High efficiency and good service.

The car was an upgrade from the category we had booked and was very new and clean.

Satisfied

At the time of pickup, the counter representative insisted that I either provide an International Driving Permit (IDP) or pay an additional 150 EUR for full coverage issued by your company. As a result, I had to order an online IDP, incurring an extra cost of 78 USD. Upon returning the car, the receiving agent assured me that everything was in order. However, the next day, I received an invoice with additional charges totaling 90 EUR, including: Out of Hours Charge (40.83 EUR): I had clearly stated in my booking that I would be returning the vehicle at night, and I was under the impression that this was already accounted for in the rental agreement. Therefore, I dispute this charge. Austrian Vignette (10.33 EUR): This charge is understood and acknowledged. Cleaning Surcharge (24.16 EUR): The car was returned in normal condition, with only unavoidable external dirt from rain and minor spotting on the floor mats. There was no excessive dirt or damage that would warrant an extra cleaning fee. I request clarification on the justification for this charge. Given the above, I request a refund of the unjustified charges (Out of Hours Charge and Cleaning Surcharge) and a review of your policies to ensure transparent communication regarding fees at the time of booking.

My credit card had issues and they wouldn't accept a cash deposit, so they refused to rent to me. Since it was prepaid, I ended up wasting the rental fee.