From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9323600330
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9323600330
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New Jersey and Connecticut

Reviewed: Wed, Jan 30, 2019
About Advantage: 2.0 /10
I've always rented cars through this platform, but this time the experience was terrible. After returning the car, the American rental company charged me $280, $275 of which was a management fee and the rest was for tolls. I don't question the toll fees, but the $275 management fee is absurd. I rented a car at the same airport two years ago and didn't have this charge. This fee is almost equal to the rental cost itself, meaning I paid almost twice the amount for the rental. The rental company said the high cost was due to labor costs, but I doubt such a significant difference between companies at the same airport. The customer service representative said they tried to negotiate with the rental company but got nowhere. If they continue to treat Chinese customers this way, this platform should stop collaborating with them to prevent more people from being deceived. Avoid Advantage Rentals at all costs.

Relevant Reviews on Advantage ADVANTAGE - EWR

Agnes Powell

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Reviewed: Thu, Sep 27, 2018
About Advantage: 6.0 /10
Acceptable

Yetta Twain

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Reviewed: Fri, Apr 26, 2019
“New York - Boston - Niagara Falls - Pittsburgh - Washington - Philadelphia - New York”
About Advantage: 2.0 /10
Unreasonable charges, received a $550 bill which is higher than the rental cost, it's simply robbery!

Leila Tommy

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Reviewed: Mon, Oct 15, 2018
“Newark, Boston, Scenic Highway 100, Newark”
About Advantage: 2.0 /10
Insisted my credit card was a debit card, trying to charge more. Then someone else placed the order with a new card. Additionally, the ePass fees are ridiculous. No matter how many times you use it, once you start, it's $24.99 per day, making us avoid toll roads. They also tried to scare us by saying Boston has all electronic tolls and that we'd be stuck without it, but it wasn't that bad!

Eileen Doherty

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Reviewed: Wed, Feb 27, 2019
“East Coast USA”
About Advantage: 2.0 /10
Extremely dissatisfied. The rental company staff were rude throughout the entire process. They set up various obstacles to prevent us from picking up the car. Tried every possible way to charge us extra fees and attempted to forcefully sell us a full tank of gas at a high price. They refused to give us the car unless we bought it. We've rented cars multiple times in the UK, USA, and Thailand and have never encountered such unreasonable behavior. Even in Japan, where the process is the most complicated and strict, we were treated politely. Very disappointed, this is a company that does not respect its customers.

M.Fraser

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Mini Van | KIA Sedona or similar
Reviewed: Wed, Jul 18, 2018
“Great rental company,customer service was very good ,no pressure to upgrade or take extras,Would hig”
About Advantage: 8.8 /10
Like: Very affordable price and car was brand new upgraded as well because our choice wasn’t available at the time
Dislike: Waiting on my deposit back of $200 been home couple of days and still haven’t received it.

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